Community Participation
introduction
Community Participation:
Effective community participation is of great importance in achieving Oman Vision 2040, as it is a fundamental pillar in building, developing and improving the services and projects carried out by the National Records and Archives Authority. This participation enhances communication between the institution and the community by involving community members, taking their opinions and constructive suggestions into consideration and transforming them into tangible results that serve the interests of the institution and the community.
General objectives of community participation:
1. Enhancing interaction between the Authority and community members.2. Taking constructive opinions and suggestions that have a positive impact on the Authority.
3. Community participation by presenting ideas and suggestions that improve and facilitate the quality of work related to individual services.
4. Enabling development and improvement in the services provided to the beneficiary.
5. Designing and implementing projects and programs that meet the needs of beneficiaries.
Laws and Policies of Community Participation in the National Records and Archives Authority:
The National Records and Archives Authority derives its policies related to community participation from the relevant laws and policies of the Sultanate stipulated by the Ministry of Transport, Communications and Information Technology in the Community Participation Policy (mtcit.gov.om)
Requirements and policies of the National Archives and Records Authority:
1- Focusing efforts on communication, cooperation and constructive strategic service work with all parties that the Authority deals with.
2- All members of society have the right to participate in community participation channels.
3- Evaluating the quality of community participation provided by individuals (description of a document/manuscript/image, translation of a document from and to Arabic or other languages, research and reports related to the field of document management) so that it is written in clear, accurate language, as its clarity helps to raise the efficiency of the outputs.
4- The community participation link on the Authority's website is an official link used through the official channels of the National Archives and Records Authority.
5- Submitting proposals related to the competencies of the National Archives and Records Authority
6- The Authority raises awareness among members of society and encourages them to participate in community participation using the official tools approved by it.
7- The Authority provides all the required technical facilities that allow and ensure the participation and interaction of people with special needs and their benefit from participation channels Community.
8- All contributions and topics received will be published in the name of the individual who prepared and submitted them, to preserve his rights and confirm his responsibilities.
9- Avoid raising topics that raise the ceiling of public expectations and ambitions, or making unrealistic promises that negatively affect their confidence in the Authority.
10- Implement community participation by opening official channels designated for it only, such as e-mail and brainstorming sessions.
11- All members of society participating through the Authority’s community participation channels are prohibited from insulting religious beliefs or supporting activities and topics that are immoral or violate Omani customs and traditions or the laws adopted in the Sultanate.
Community participation activation tools at the National Records and Archives Authority:
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- Electronic opinion poll.